Dedicated Networks guarantees our products; if an item hasn’t met your expectations, you can send it back. Unlike most businesses, we also guarantee the product selection advice offered by our staff; if an item you’ve purchased based on this advice turns out to be unsuitable, you can send it back. In either case, simply return the item for exchange, refund, repair, or credit. Please contact your sales representative within a 1-Year return time frame and we will get the return process started at 10GbE Fiber speeds.
If you have any questions about our guarantee, please, email us at firstname.lastname@example.org, ask your designated Sales Representative, or call us at (763)233-7200
Returns and Exchanges
Returns and exchanges must be shipped back with an issued RMA number from your Sales Representative. Please call our Sales Department, if you wish to return or cancel an order placed.
Please note that we are only able to provide a replacement if we currently have it in stock as we are a stocking reseller. If the piece is not in stock and you need a replacement, we will try our very best to find you one.